Wednesday, June 10, 2015

How Does a Padded Room Sound for a Change of Scenery?

       I was enjoying a good feeling for the first time in a long time after Aysa left. I was no longer alone in my struggle. Past experience should have tipped me off the good feeling was not going to last. Corporate/Oakhaven had a reliable habit of utilizing underhanded tactics to achieve their ends. Nefarious forces had been conspiring against me all day long. An emissary of those nefarious forces was about to strike.
       This emissary was Dr. Lilly, the attending physician in charge of my care. This was not his normal monthly visit. Those visit occurred usually in the middle of the month either shortly before or shortly after lunch. This was January 5th at 7:30 PM. He had made a special trip. He walked in, pulled up a chair, and asked me what was going on. At first, I was actually relieved to see him. If anyone was going to be an advocate for me, surely it wold e my attending physician. Mercy, was I about to e proven wrong.
       “We had an issue about allowing a visitor. It escalated. I am really not sure how it reached this point. No one has been very forthcoming,” I said.
       “I've had administrators and a corporate attorney in and out of my office all day long talking to me about you,” Lilly said. By the tone of his voice, he was clearly angry about being bothered y this as much as he had.
       While I took note of his irritated demeanor, the mentioned involvement of a corporate attorney took point in my mind. I had not yet learned Sonya had claimed the lawyers had interpreted my Facebook posts as a death threat against Brock . Even when I did learn it, I was skeptical. I still doubt professional legal counsel would make unfounded, fanciful claims. This was the first time I heard lawyers had become involved.
       “Lawyers are involved? Over Facebook posts?' I asked.
       “I don't think it's your Facebook itself so much as what the posts say.”
      “My Facebook is humorous. Funny photos. Funny status updates. They are jokes. There are 400 more just like them dating back to 2009,' I explained
       “We don't have time to determine they are jokes,” Lilly sad.
       “You apparently have time to look at them in the first place. I would hope you would take the time before declaring someone a threat.”
       Hindsight is 20/20. If I had taken time to think rather than immediately respond, I would have asked if Lilly had red the actual posts. They were a Garfield cartoon and a Farside comic about Humpty Dumpty. Both were completely unrelated to one another. Was he aware of this, or did he think I actually had made a comment in which I suggested killing Brock? It does not matter at this pint, but I have over analyzed my conversation with Lilly countless times over the last nine months. Pointless, but it was what I did.
      “It is not just Facebook, but your threatening behavior in general,” Lilly said.
       “What aggressive behavior?” I asked. This was the first time I had heard any accusations beyond Facebook posts.
       “Your emails and your contacting the ombudsman.”
     “My emails? The ombudsman directed me to write a letter to Brock explaining my position on the visitation issue. The social worker is the one who contacted the ombudsman on my behalf.”
       “Okay, Jamie.”
      His response betrayed a disbelief in my answer. What had corporate told him? Or more likely, had Paulette lied about her involvement in her to cover herself? She had a history of selling me out to save her own skin. I will never know the answer to this question, either.
      “I have a right to communicate with management and contact the ombudsman if I feel the need,' I said.
       Lilly did not address my statement. He went back to the question of guessing my state of mind based on scant evidence. “I asked them about why they had put you one on one. I asked 'Has anyone examined him?'”
       'No. I asked why they had not spoken to my counselor, Dr. Hiatt. He is the one person who would know more about my mental state than anyone else. I was told 'We don't do that.'”
       Lilly sat back in his chair. Dr. Hiatt had told me it was improper for him to not be notified of any evidence of mental disturbance. Lilly knew this was true, but was not going to admit it. So he changed the subject. We were going to have a man to man talk now.
       “No one is trying to stop you from having visitors. But this one you want to see has been discharged. We need rules in place to deal with that sort of thing. You're an educated man. You know why the rules are there.”
“Of course. The rule is meant to protect residents from reprisals or abuse by fired employes who might be out for revenge.'
       “And I acknowledged that in my letter. But I am also smart enough to know the rules have to be compliant with federal law. This one is not.“
       “Again, these rules are in place for a reason. The rules are made with typical residents in mind.”
       “I am not a typical nursing home resident.”
       “No. the rules were not set up with you in mind, and I think you are at a point at which you need to consider if you're ready to leave.”
       “Because of the rules over my health? I do not think it works that way,” I said.
       I was now internally questioning the ethics of my physician taking such a stance. Surely he, of all people, would insist focus be shifted back to my health concerns. Whose best interest did Lilly believe he was ethically bound to advocate? He appeared to be tossing my medical concerns aside to appease corporate/Oakhaven.
       As if he was reading my mind, 'Lilly tried to explain how he had bent the rules for me in the past. “I’ve had a number of meetings regarding you over the months, particularly in terms of you feeling comfortable among residents. I've advised them to move you away from any roommate who makes you uncomfortable.”
       “Too bad you were not around for Caligula. He was a schizophrenic they forced on me,” I said.
       This marked the second time in our conversation I wish I had taken more time to think before I spoke. Not only had I never been moved from a room I had repeatedly requested to leave, but Lilly had advised Oakhaven to pay particular heed to any such requests? Was this true? Again, I will never know. I did not have time to think about it, either. The conversation was about to take a dark turn.
       “I know it can be disconcerting to have a roommate with mental issues that you can't talk to.'
       “Talking to him was not the issue. He tried to strangle me. Don't you think that is improper?”
       There were two times in my stay at Oakhaven in which I sat in dumbfounded silence over the incomprehensible behavior of someone associated with the nursing home. The first was the morning after Caligula attacked me when Paulette called me into her office, and then never even mentioned the incident. The second was Lilly suggesting I was only half right being forced in with a mentally ill resident who tried to smother his previous roommate was a bad thing.
       “Only 'somewhat?' Would you care to elaborate?” I asked.
       “Most residents have mental issues. Some things are unavoidable.'
       “DHEC fined them a $150 grand to encourage them to avoid it in the future. I still have not gotten an apology.”
       “I can't comment on whether anyone apologized.”
       “It' was not the first time they disregarded my rights, either. Dr. Hokanson threatened to up my Lexipro to 48 mg if I didn't straighten up. What would 48 mg of Lexipro do to me?”
         Lilly began to squirm in his chair. “i can't comment on that professionally.”
     “You don't have to. I looked myself. It would render me practically comatose.”
       This was true. There were any number of resident who were medicated out of their minds to make them easier to control. I switched physicians from Hokanson to Lilly after the threat. Lilly had never suggested increasing my dosage. He probably wished he had now, though. He was becoming testier at my responses. I needed to dial it back some. It was fine. Lilly wanted to lecture me. I would let him.
       “What I think we should do is stop your feeding, clamp off the tube, and watch your weight. If you maintain your weight, we'll pull the tube and see about getting you out of here.” Lilly engaged in a dramatic pause. “This is going to sound like a threat, but if you make anymore aggressive acts, you're going to e put in an ambulance and taken to the hospital for an evaluation with possible involuntary or voluntary commitment.”
       “You're right. That does sound like a threat," I sardonically replied. “What exactly is considered an aggressive act?”
       “Emails, internet posts...any actions deemed threatening by staff.''
       “Isn't everyone under a similar standard?”
       “No, I am adding this specifically to your orders.”
       “Ah, so I need to sit down and shut up,' I quipped.
       “No, that's not what this means.”
     “Yes, it really does. I am supposed to have a meeting with management Wednesday morning.”
       “You can have your meeting.'
       "As long as no one decides on a whim I needed to be committed to a mental institution in the interim.”
       “I'm going to go write the orders.” He stood up, took a step, and then paused. “Was this worth it?”
       “I am not the one causing problems, Dr. Lilly.”
       Without responding, he left for the West wing nurses' desk to write out the new orders. As the time passed, I grew angrier at the whole conversation. It particularly struck me when the time I would normally get my feeding passed. I was interpreting the conversation to mean the tube was coming out and if I had any thoughts of protesting, I was going to be involuntarily committed. For all I knew, I was being set up to miss the meeting Wednesday. I had not even given consent to stop the feeding. There was no way I was going to be able to sit still while all this happened. I decided to risk sending out another email explaining what had just happened in order to hopefully throw a wrench into the works. The email will be cut and pasted into the next post.

Tuesday, June 9, 2015


       The first Monday of 2015 finally arrived. My nerves were becoming frayed over the constant scrutiny of the sitters. While I was still mostly in the dark about the case corporate/Oakhaven had built against me, I knew it had to be flimsy. They needed me to act out in order to prove I was a threat, and they meant for the constant pressure to compel me to snap. Heeding Dr. Hiatt's advice to act normal, I managed. But the management types I had to deal with were making it tough.
       Case in point—Victoria. Shortly after breakfast, I was leaning against the door frame talking to my sitter, Ticia, when Victoria stopped to ask how I was. I cordially told her I was fine, but I could not hide the chill in my attitude. The chill became frostier in a heartbeat.
       “Did Courtney come visit you this weekend?” she asked.
       “I am not inviting Courtney here under the circumstances,' I said.
      “What circumstances? You don't have to have a chaperon?” she said.
       I had to resist a double take. Was she serious? Dear Lord, I thought she was. I extended my left arm like some game show beauty showing off a new car to wards the sitter. Ticia squirmed a bit, but never said a word. She flt awkward in the first place because she did not believe I needed a sitter. My gesture was not helping hr feel any more at ease.
       “They remove a chaperon for the duration of a friendly visit and put one on me 24/7 instead just to show me they could.”
       “We're not out to get you, Jamie,” Victoria assured.
       “Then why were you asking around to find out how I knew about the written statements you had secretly gathered?”
       “I assume someone had a guilty conscience,” she said.
      “Now why would someone have one of those?' I quipped. The chill melted into dripping sarcasm. Yes, that is a pained metaphor.
       It is another matter of being unable to reveal a source in order to preserve his or her continued association with Oakhaven, but I had been given a heads up corporate had put pressure on Victoria to find out how I knew about the statements they had been hoarding. While it is acceptable for them to take statements about my conversations in public area, they were not allowed to hoard them in order to build a case against me for discharge, which is what they were doing. I inadvertently made them show their hand early. The sitters were the result. Well, the only readily apparent result at the moment.
       Victoria awkwardly drifted off shortly thereafter. I went back into my room to plop on the bed for a while. It did not take to long for Paulette to arrive. She had Edna in tow. You may recall Edna served as the witness for my first meeting with Sonya, then said she was not paying attention when I subsequently called Sonya out on her lie on the origin of the “compromise” being offered over Courtney’s visit. Corporate/management did not want an objective witness, and Edna was a team player down to the bone. Paulette was now required to have a witness anytime she dealt with me. She and I were irritated by Edna's presence for a different reason. Edna was oblivious as far as I could tell. If I did not know better, I would have thought she was singing the 'Donuts, Go Nuts” song in her head.
       Paulette came by to tell me she had contacted Dr. Hiatt after we last spoke on Thursday. He wrote a letter t presumably Brock in which he stated, in his professional opinion, I had neither aggressive, nor suicidal intentions. This was a good point. Then he added the suggestion I should instead be utilized as an adviser as o how well residents' needs are being met. Since the only opinion Brock cared for was her own, this was a bad thing to say. He concluded by stating he was more concerned with the damage they could do to me more than any damage they feared I might do to them. If a compromise could not be reached, then I should leave the facility. The letter's intention was to have the sitter's removed and open a dialogue between corporate/Oakhaven and me. The powers that be ignored those two points, and declared Dr. Hiatt advised a discharge. It is as close as they ever came to respecting his opinion, so D- for effort. Mainly because I do not want them to repeat the class.
       The sitters obviously were not going anywhere. I had reached a dead end now with options other than the ombudsman, whom I had yet to even meet. It was time to point out that circumstance needed to change.
       “I still have not seen the ombudsman. You are required to produce her when I ask. I asked thirteen days ago,” I told Paulette.
       “Well, we called her,' Paulette yelled at me. Yes, yelled. She had not learned a thing.
       But I had learned o things. One, Edna did not see it happen even though it could have curled her hair by the close proximity she was to Paulette, and two, I still needed to keep calm. I held my hands out, palms, in a halting gesture.
       “Fine, fine. I am not going to let you provoke me,' I said.
       "I'm not trying to provoke you,” Paulette said.
       We did not exchange much else of substance during the few minutes left in our meeting. It was not warm in the slightest. In fact, after she and Edna left, I realized the latter had never said a word the entire time.
       Fortunately, it appeared Paulette went back to her office and contacted the ombudsman again to remind her I wanted to see her. The ombudsman, Michelle, sent the assistant ombudsman Aysa (pronounced like Asia) to visit me. I liked her immediately.
       "We've read the reports they filed regarding their investigation,' she told me. “We don't believe a word of it.”
       “'You probably should not. Everything I said was accurate,” I said.
       “Michelle excited to meet you. She read through your letter and remarked 'this guy's got a law background.'”
       “Regent University School of Law, Class of 2004.”
      “We don't often get someone w can give us as much detail as you did. You've done just about all our work for us. But have set up a meeting for Wednesday morning at ten AM. Michelle and I will come by about an hour before then to go over some things.”
       “I am allowed into this meeting, yes/”
       “Yes. Just keep cool until then. We're on your side.”
      “Oh, good,” I said with a genuine relief. “I have been in this all alone.”
       Aysa and I chatted personally for a few minutes. After she let, I felt genuinely good about things. Having powerful allies was the first positive thing to happen to me in three weeks of turmoil. I had hoped the day would end on a high note. But I underestimated corporate/Oakhaven penchant for underhanded tactics. The day was not going to end well.
       If you did not get the song reference above:

Monday, June 8, 2015

Holding the Line

       The whole mess could not have been timed more perfectly for corporate/Oakhaven. I was put one one one New Year's Eve. New year's Eve ell on a Wednesday this year. So not only would state regulatory agencies be closed for New Year's Day Thursday, Friday was bound to be subdued. Even though offices would be open Friday, the lure of a potential long weekend would be too strong for any serious work to get done. I figured I was trapped until Monday at the earliest. This ultimately turned out to be true.
       I followed Dr. Hiatt's advice to play it normal. I had to act as though the assumptions about me being a violent threat ere completely mistaken. Since the assumptions were mistaken, the task was more often than not easy. I chatted with most of my sitters. We strolled around the facility or surfed the internet. A handful were either all business or wanted to spend their time gossiping with co-workers. I left those alone and engaged in my usual routine as much as possible. Maintaining normalcy was important.
     The resistance to acting out cam much easier than I thought. Virtually everyone outside of corporate/Oakhaven management thought my treatment was deplorable. No one other than Nicole B thought the Garfield cartoon merited alarm bells. She was, as mentioned, recently promoted by Brock. Her opinion was suspect to say the least. The sitters were to say outside the door. Several commented on the stigma of “house arrest” the tactic was presenting. I agreed. It had been one of my biggest complaints the first time I was placed one on one. Corporate/Oakhaven knew I objected to it in particular. Presumably that is why the sitters were outside the door instead of in the room. I suspected they were hoping to provoke me. Intentional or not, the casual, nothing is wrong with what we are doing attitudes of Oakhaven management were annoying. Then there was Paulette.
       She returned to work Thursday after her suspension or work from home day or whatever you wish to spin it as. She came in with a clipboard ready to take down my side of events. She was technically my first line of defense, and that is the key reason I skipped over her as much as possible. I would only have suffered a fraction of the strife I endured at Oakhaven if she had displayed even minimal competency as a social worker. I could tell she was going t go heavy on the passive aggression with me.
       “I am surprised you want to intervene,” I said.
       “It's my job,” she snapped back.
      There was definitely no enthusiasm for my advocacy on her part. Not that there ever was, particularly when rock and I saw my treatment differently. I relayed the events of the last three days. When we got to discussing the Facebook posts, I told her they were not out of the norm for my posts and everyone on my friends list, which included her, knew this.
       “I don't pay any attention to your Facebook,” she said.
      She felt the need to be dismissive with me personally. It was further evidence of Paulette's emotional immaturity. I wondered for the umpteenth time why she was a social worker in the first place. But I was not too surprised she was uninterested in my page. The whole purpose of being Facebook friends was to play Words with Friends. The two games were playing at the time had ended. I knew she had resigned from them. She had done it before when angry at me, then claimed she had simply hit the wrong button. I wanted to see what she would say this time.
       “I noticed our games have ended. Did they time out or did you resign?” I asked.
       “It was my choice,” she said.
       “Do you want me to unriend you, too?” I asked.
       “If you feel that's necessary.”
      “You just said you don't pay attention to it, anyway,” I reminded her. She did not say anything. We stared for an awkward efw seconds before I felt the need to say “You did everything I said you did.”
       “I'm sorry you feel that way,' she said. Without another word, she left. I had no expectations she was going to take any action on my behalf. It did not matter. Paulette's personal ax grinding aside, corporate/Oakhaven were not gong to budge.
       There is an incident I would like to mention. Since I no longer have a way of communicating with her, I have no idea if she would want me to mention her by name, so I will. Anyone familiar with Oakaven will know who I am talking about. She was a night shift LPN who most often did treatments. As such, she was the one who set up my nightly tube feeding hen she was working. She was working on the night of January 1st, 2015. As she hung my bag up with her right hand, she was holding out her left hand at an awkward angle. I noticed she had a Post It in her palm. I did not think much of it until she waved it slightly. She was trying to gt m attention. There was something written on the note. I knew immediately I needed to read it under the sitter’s nose. I cannot imagine I was discreet enough with my poor eyesight, but the note said 'DHEC pen tomorrow. Call them!”  She believed such a message needed to be hidden from the sitter.  She was probably right.
      I still figured nothing was going to happen until the first of the week, particularly since this was still the holiday season. I had not even communicated directly with the ombudsman yet because of the holidays. This was the last night the LPN worked at Oakhaven. She was fired for what gossip says was a trumped up reason. I still wonder if it was not made known she encouraged me to call DHEC and was fired because of it. Probably not. Surely if that was true, it would have been floated about as gossip. Considering how much insider information I was being given to boost my case against corporate/Oakhaven, someone would have offered that arrow for my quiver. It is one strange coincidence, though. Not to mention one that gives me occasional bangs of guilt when it crosses my mind. I did not even contact DHEC until the following week via the ombudsman.

Sunday, June 7, 2015

The Second Email to Sonya

       I composed the following email and sent it off to Sonya a couple hours after the events described in the previous entry.   It is interesting to note when Sonya presented emails to the ombudsman to support her claim i wa aggressive and badgering, she did not include this one.  Presumably, as wth the first email, she did not want to explain any of the claims made about he actions.  I took the liberty of presenting a copy of this email to the ombudsman and DHEC myself.

       I have removed full names from the letter.  Otherwise, it is pasted from the original email.


Dear Sonya,

I consider the current one-on-one status I have been placed under as a reprisal for the recent dispute over visitation by Courtney in general and my contact/promised further interaction with the ombudsman. I believe this is corporate attempt to get me to sit down and shut up. But I am more the “stand up and shout hallelujah” type.

The argument for deeming me a violent threat is ridiculously flimsy. I am a five foot tall, 100 lb, legally blind cripple who uses a walker. You have taken two Facebook posts which were clear to anyone with discernment to be jokes--a Garfield caricature of Charlie Sheen in Platoon and a status update saying ‘I must keep telling myself, there is no internet in prison. There is no internet in prison…”--and construed them as inciting violence. Furthermore, I have made no threats of physical harm to any resident, staff member, resident family member, or corporate representative.

I have, however, been subject to staff member’s anonymously reporting comments I have made in conversations not involving them. Most humorously, have been the insidious revelations Courtney’s mother and that I miss OT Ellen Copeny’s needling me to behave.

I have also been in contact with my therapistt, Dr. _____ Hiatt. He will contact Oakhaven to discuss the damage your current actions are inflicting on a year’s worth of progress. When I asked the corporate rep who visited this afternoon to consult with him, she replied corporate decisions, even those which make a sight unseen judgment on my mental/emotional health, do not take any ongoing psychiatric care that may be occurring into advisement.

Not healthy.



Just to lighten the mood:

Saturday, June 6, 2015

Selling the Drama

       Note the oddity of me being placed one on one, yet left unattended both right after Victoria told me the news and after my accident. The lax attitude towards my status change lent even more credibility to corporate not really believing I was a threat to anyone, but were attempting to cover their rear ends regarding all that had happened between us.
       Nevertheless, things were dangerous. Nicole B whom had ironically been the one to grab Caligula before he could physically attack me, soon arrived. Though a CNA, Nicole B had been promoted to some supervisory position. She had become chummy with Brock as a result. I was suspicious she would no longer have my best interests at heart as she once did. Nicole B took placed a chair in the hallway just outside my door.
       I played it cool while waiting for corporate to send someone. If corporate sent someone. It was safe to assume no one wanted to engage me at this point. I expected if corporate sent anyone, it would be Sonya. She was neck deep in the entire mess by this point. Surely she had the backbone to address the one on one issue with me. As it turned out, she did not. Eventually, Chrystal arrived with Victoria in tow. I had never met Chrystal before. I knew her title was Technical Director. Technical director was an odd choice to send on this sort of adventure, but I did not dwell on the question of why. Chrystal would later tell me corporate sends her to do the jobs no one else will do. Knowing this, I assumed choosing her to talk to me meant my reputation for counterargument preceded me.
       It should be noted Chrystal and Victoria looked much alike. They were roughly the same height. Both average build. Both had brown hair always in a ponytail. Both wore glasses. With my lone, legally blind eye combined with my limited personal interaction with the two, it was often difficult for me to distinguish between them. I mention it now, but it will become an issue later.
       Chrystal introduced herself, and acknowledged I had asked to speak with someone from corporate, then asked what I wanted to talk about as she sat on Rambo's now stripped bed. This game again. She knew what I wanted to talk about. But fine. I agreed to play the game.
       “Would you mind explaining to me why I have been placed one on one?” I asked.
       “You have recently engaged in some threatening behavior that has alarmed corporate,' she said.
       “What might this alarming behavior be?”
       “Some of your recent Facebook posts have been disturbing.”
       “Such as?” I asked.
       “You have a drawing of Garfield holding a gun,” Chrystal offered up.
      I wanted to laugh, but I resisted. I post at least one humorous photo on Facebook a day. They often reflect my warped, but harmless, sense of humor. This was the first time anyone mentioned the Garfield cartoon as dangerous. Now was not the time to mock the silly notion. Now was the time for a logical counterargument.
      “I posted that yesterday morning. Over twenty-four hours ago. If you thought it was a true threat, why did you not act on it sooner?”
    “I can't answer that,” Chrystal said. 'but you have made some recent statements that have caused some alarm, too.”
       “I've heard. I've done the incredibly dangerous move of exchanging emails with Courtney’s mother. Why is the contents of my inbox any of your business?”
       “It isn't,” Victoria interjected. “I've written up Toray for reporting it.”
      Victoria was not telling the truth. I already knew Oakhaven had put out the word to keep an ear out for my conversations. A couple days from the events I am currently writing about will have a newbie CNA from the East Wing inadvertently admit Brock had asked staff to watch me, but the CNA did not see why. I seemed all right to her. Oakhaven/corporate was sitting on these statements and hoping to gather more in order to build a case against me. Plus, Victoria spent the next couple days interrogating under corporate pressure anyone who might have tipped me off. She never found m source. Corporate had to make some kind of move t save face.
      I pushed the issue regardless. 'but why did Toray think my talking to Courtney's mother is something you all would be interested in knowing?”
       “I don't know. I can't read Toray's mind. You're asking me questions I can't answer," Chrystal said.
       “Then tell me this. I am 5' 2”, a 100pounds soaking wet, legally blind, and use a walker. Who am I a threat to?”
       My eyesight may be bad, but even I could see Chrystal beginning to squirm. No one had described me to her beforehand. She was ill prepared to explain exactly what threat I posed and to whom. She could not think of anything to say, so Victoria came to her rescue.
       “This is for your protection, too,” Victoria said.
       “Has someone threatened me? Who?' I asked.
    I knew full well no one had threatened me. Victoria was hinting at manufacturing suicidal inclinations. This in spite of the fact I had none and corporate decided to put me one o one after my accident with the comb. I was not buying the suicide argument for the one on one, but the claim I was a threat to anyone was equally unraveling for corporate. Victoria was bailing Chrystal out, but neither was better off.
       “We don't know what may come up,” Victoria answered.
   “Why didn't you contact Dr. Hiatt if you are concerned about my mental/emotional state before putting me one one one?”
       “We don't do that,” Chrystal said, point blank.
      Remember, at this point, I was still unaware Brock had directed Paulette to contact Dr. Hiatt the previous week in the hopes he wold help manufacture a case to have me involuntarily committed. He refused, citing doctor/patient confidentiality, but assured Paulette I had no suicidal inclinations. I assume Dr. Hiatt's failure to obey Brock lead to his being cut out of the matter.
       “Why would you make a declaration on my mental/emotional state without consulting the person most familiar with my mental emotional state?”
       “You're free to contact him, if you wish.”
       Gee, I can contact my own therapist. Was that not generous of Chrystal? At least that is what I was thinking. It was wise to hold off on sarcasm under the circumstances. Resisting was difficult. Not only was I fluent in sarcasm, but I was outwardly obvious my frustration was growing. Maybe that is why Chrystal decided to attempt to defuse the situation, although she did so badly.
       “We've done a lot for you here. We got you Wi Fi. Nursing homes don't have that.”
       Lord, did I hate this line of thought. Brock started it back in the early summer when she snapped at me about the amount of money being spent on me. It was going to remain a repeated mantra. I tried to turn it on them.
       “Then turn it it into an asset. Advertise Oakhaven as the only local nursing home with Wi Fi. Call it a selling point.”
       “We're not going to do that," Chrystal replied.
    I wanted to ask why not, but I stopped myself. I knew from experience corporate/Oakhaven were the types to hear opportunity knock and respond by complaining about the noise. They were not going to give up the notion they had done me a huge favor by wiring Oakhaven, and it was a devastating drain on resources. I could picture off duty CNA in the basement rowing like a Roman slave ship to provide the power.
       “What about the friends you've made?” Chrystal asked. “I've heard you've been out with a few before.”
       “The therapy crew. They aren't technically part of Oakhaven. But you can't take credit for my relationships period,' I said.
       “I'm not trying to take credit for them,' Chrystal said. She let out a deep sigh. “Is there anything we can do to make things better for you?”
     This question again. Always after screwing me over, too. Between this question and the technique of asking me to initiate the conversation when it is abundantly clear what answers I want, there must be a handbook somewhere teaching them what to say in these situations. I was growing quite sick of it. But I did not see it in the employee handbook. Whatever. I had to end strong.
       “No. You can't turn down the thermostat in hell,” I told them.
      Chrystal and Victoria looked at each other in surprise, then back at me. It had only been a few hours since I approached the subject of removing the feeding tube and leaving Oakhaven. Maybe Chrystal was not aware I had done that, but surely it was still fresh in Victoria's mind. Why the surprise?
       “Is that what you think this place is?” Victoria asked.
       I wanted to be literate in my response, while packing a lot of punch. Bu all I could think of was a quote from Hawkeye Pierce once explaining on M*A*S*H why war is not hell. It is actually worse than hell. “No. it is worse than hell. Sinners deserve to be in hell. I don't deserve to be here.”
       Neither of them said anything else. They just left. Nicole B took her place in the chair just outside the. Once everything settled down, I searched for one of Dr. Hiatt's business cards. I wanted to find his phone number to contact him, but I came up empty. Instead, I sent him a private message on Facebook explaining the situation.
       He responded quickly, telling me he understood the Facebook posts in question meant no harm. He also confirmed it was unethical for them to take an action like placing me one on one without contacting him. He offered me the advice of continuing as normally as possible. Chat with the sitter. Have a good time. Keep posting online as though nothing has happened. Do not act out! He said he would contact Paulette to find out what is going on. Well it sounded good up until that idea.
       I followed his advice...except for one little bit. I finally decided I was not happy Sonya had not been the corporate representative to come explain the situation to me. As I said above, the whole mess had her fingerprints all over it. If she was not going to explain herself to me, then I needed to explain myself to her. So I typed out another email. It will be in the next post.

Friday, June 5, 2015

Undue Vigilance II

       I went back to my room angry enough at what had just occurred directly to me by Victoria and Edna. I was still unaware of what corporate was doing simultaneous. It only took a few minutes to catch a hint.   Marlie made her usual morning rounds. One could count on Marlie for the juiciest gossip. She did not disappoint this time around. She was the first to tell me Sonya had spent the previous day questioning Brock, Paulette, and Kendra over allegations against them stated in my letter. Details are fuzzy because of subsequent denials, but both marlie and the ombudsman's office confirm Brock and Kendra denied whichever allegations they could and blamed the rest on Paulette. Paulette was spending the current day suspended or working from home, whichever way you would like to spin t.
       It was during this conversation Marlie dropped the Humpty Dumpty bomb on me. As I said previously, I posted a joke stolen from a Far Side comic—Why did all the king's horses get the first crack at putting Humpty Dumpty back together again?--on Twittr/Facebook. Marlie told me corporate had interpreted the joke as a coded threat against Brock. Marlie did not tell me Sonya had insisted threatening behavior be placed in my care plan or, when she explained the post was indicative of my sense of humor, Sonya snapped the legal team had interpreted it as a threat. I thought—and still think—Sonya lied about the legal interpretation. No lawyer worth his legal briefs would have been so sloppy. Then again, the corporate attorneys were apparently unaware the concept of federal supremacy means the local rules of an employee handbook must be compliant with federal law, so what did those dumb dumbs know? I laughed the news off because of its silliness. In hindsight, I should have seen the sinister intentions of corporate.
       The situation blew up in short order, and was exasperated by a big accident on my part. After Marlie went off to do her thing, I took a shower. I was back in my room, dressed, and combing my wet hair at the sink when Victoria and Keisha, the Unit supervisor, came in wanting to talk to me. Keisha went over to Rambo. She whispered something to him, and then she wheeled him out the room. I assumed taking my roommate out was a privacy concern, so I did not think much of it. Things got far more peculiar when CNA began coming in and out Gathering up Rambo's belongings as Victoria talked to me.
      “I've talked to corporate. They've decided to waive the chaperon requirement. I called Courtney's mother, and she agrees to it.”
        I nodded slightly. My mind was more on why Rambo's half of the room was being cleared out. Regardless, corporate was acting as though it was offering me a compromise when in reality, the ombudsman, Michelle, had already informed corporate I was correct a chaperon violated federal law. A point which the aforementioned corporate legal team was seemingly unaware. If you are keeping count, this is the second time corporate had attempted to pass off a covering up wrong doing as a gracious favor to me instead.
       “Corporate has also decided to put you one on one,” Victoria said.
One on one translated to a 24/7 sitter again. The move was clearly a reprisal. I had forced them to forgo a chaperone for Courtney's visits, so they flexed their muscle and put a chaperone on me 24/7 whether Courtney was there or not. According to Victoria, it was Facebook posts convincing corporate to put me one on one. Rambo was being moved for his own protection, although I cannot be fully convinced it was because Rambo had pressure sores he did not like washing, so he would refuse showers for days on end. He would often smell so badly, the odor would drift into the hallway. With the inevitability of the ombudsman meeting me at any time, there was no way they wanted Michelle t smell his filth. They used to place air fresheners in his room before DHEC inspections in order to hide it. They probably still do. Making me look emotionally unstable and unhinged was a convenient bonus.
       I was incensed about corporate spying on my Facebook. “You have residents here who cannot breathe on their own. Others have pressure sores the size of a silver dollar. And you're spending time scouring my Facebook? No wonder Oakhaven has a two star rating. How about that DHEC fine. What was it? Nearly $160 grand? That will put a dent in the old bank account.”
       “I can see you've been researching online,' Victoria shakily said. She was not prepared for our conversation to take such a turn.
      Up until that morning, Victoria and I had literally not exchanged more than ten words to each other in the nearly year and a half I had been a resident. We had two extremely unpleasant conversations already this morning, and I was not enthusiastic about continuing with her. I requested to speak to someone from corporate. Victoria was eager to oblige. We were mutually eager to put as much space between us as possible.
      It is difficult to imagine anything happening between Victoria departing my room and a corporate representative coming to talk to me, but if you are familiar with my luck, you know full well something occurred. My hair was still wet and unkempt, so I went back to combing it. I was obviously angry at the time, so I was working out the knots a little too vigorously. One of the comb's teeth pierced my scalp. I have thick hair which makes combing an often strenuous activity. I have punctured my scalp more than a few times. Unfortunately, I was still anemic at the time as a lingering result of my bleeding ulcer from the summer. My blood was thin, and it gushed from the tiniest of wounds like this one. It took a brief moment to tear off one of those brown paper towels to cover the bleeding. Long enough for blood to start dripping down my forehead. I am holding pressure on this tiny pin prick geyser of blood when Victoria returns. Her seeing me bloody under the circumstances was the equivalent of being found in bed with the proverbial dead woman or live man during a political campaign.
       Victoria asked Keisha and Jennifer, another nurse, to come in with her before taking over holding pressure on the wound. I explained what happened, as I could tell the suspicion I had injured myself on purpose were already percolating. Keisha took the comb away with her. I did not think much of it until later when corporate changed the narrative from a minor accidental to beating myself in the head with a brush because I was a raving lunatic who needed to be involuntarily committed to a mental institution. The comb was no where to be found. There was no hairbrush, either, but Michelle never bought corporate's version of the story, anyway. After the bleeding stopped, neither Victoria nor Jennifer could even see the wound. It was a definitely a pin prick made to look wore by thin blood. But I definitely did not need this making things worse.

Thursday, June 4, 2015

Undue Vigilance

       I could have waited until nine AM or so when Victoria would have come in, but she could have had any number of obligations before being free to meet with me. There was no way I could sit idle until then with everything on my mind. Edna was the only management personnel who routinely arrived at seven AM. I knew she would be there. She was already in the middle of the mess. She would point me in the right direction, if for no other reason than to spare herself. I went to her office for the third time in three days. I asked who was in charge at the moment. She said without Victoria here, she was, and asked if she could help me.
       “I would like to know why you are taking written statements of my conversations?' I asked point blank while still standing.
       “We're not allowed to do that?' she asked.
       “No, ma'am. You are not.” I replied.
       “Hold on a minute. Let me get somebody on the phone who can talk to you.”         Edna picked up the phone as I sat down in my now frequent spot.
       “Yes, ma'am. Tell them to get here in their jammies, if necessary.'
       Edna got Victoria on the phone. I obviously could not hear Victoria's side of the conversation. “Victoria, it's Edna. I've got Mr. Jamie Jeffords in my office. He is very upset about written statements we have taken of his conversations. What should I tell him?"
       Victoria took a long time for whatever she was telling Edna. I assumed there were some expletives involved, as I was not supposed to know about the statements. After a couple minutes, Edna said goodbye and hung up. She told me Victoria would see me when she arrived later in the morning. I guaranteed Victoria was on the phone to corporate immediately in full panic mode.
       So I wound up waiting on Victoria, anyway. I was fortunate enough to have a distraction rather than simmer in the interim. Marlie, the Healthcare Planner, was making the rounds shortly after I returned to my room. She was always eager to gossip. I offered up everything that had happened to me in the last couple days, and she laid some bombs on me in return. Sonya had taken the previous day to investigate the claims against Brock, Paulette, and Kendra. Brock had to knock a day off her vacation and drive back to Darlington for the interview. He hated me before, but I had achieved a brand new level of animosity because of that one. Kendra denied making the “We're not here to baby you' comment. She claimed Paulette falsely told me she had said that. Kendra was lying. She did say it to my face, but I was amused she pinned it on Paulette apparently just for the heck of it. I am not certain what Brock specifically said, but the assistant ombudsman, Aysa, told me Brock had somehow blamed Paulette for her actions, too. Paulette had been suspended for the day because of it. Brock and Kendra threw her under the bus.
       But what really caught my attention, by way of puzzling me, was Marlie relaying a conversation that had bounced around corporate regarding a Facebook status I had posted. I stole it from a Farside comic—Why did all the king's horses get the first crack at putting Humpty Dumpty back together again? According to Marlie, corporate thought it was a coded message in which I was threatening Brock, whom they assumed I meant by Humpty Dumpty. Yes, folks. They thought I was making a death threat through a nursery rhyme. Apparently, I am a Batman villain. I laughed it off as corporate being stupid. Stupid or not, they ran with it.
`     I had to wait nearly two hours before Victoria to arrive. Edna came to get me from my room. She served as the witness, of course. I sat down in front of Victoria stationed at Brock's usual desk.
       “I heard you wanted to see me,' she said.
   I sat in stony silence and stared at her. I hated this little game corporate/Oakhaven liked to play. I surmised never being the one to bring up an issue in which they may have committed a wrongdoing was a way of dodging responsibility for it. It is kid of like when a cop stops your car and asks if you know why he pulled you over. He is attempting to get you to admit guilt. Except this is much, much more frustrating. I was in no mood to play this game.
       “Well?” I asked,
       “Well, what?” Victoria asked.
    Oh, good grief. Fine. I played the game. “Why are you taking written statements about my conversations?”
      “We aren't. Staff members have approached us to make statements,'" Victoria said.
      “Edna sounded like management was taking statements,” I offered.
      “I misspoke about that,” Edna interjected.
     “No, I think you said it right. Corporate decided to change the story,” I said.
   “I asked corporate what I should do with them. They told me to not do anything,'" Victoria responded.
     “'Them?' how many are there?' I asked.
     “Six? What are they?”
    “One of them is you saying you're going to get in a lot of trouble without Ellen here to stop you,” Victoria said.
       It took a moment for that one to register on me. “Okay. I was sitting on the couch last Monday. Lesley came by, and we chatted for a moment how much we missed the vacationing Ellen. Ellen likes to tell me to behave as a joke between friends. I told Lesley I missed her saying it to me. There is nothing sinister about that. It was a friendly and private conversation. Who was listening in on it/”
       “So you were just talking about missing your friend?” Edna said. I do not know if she was trying to derail the conversation so Victoria would not have to answer, but it worked.
       “Yes. Nothing sinister about it.” I turned to Victoria. 'So why did you want to know that Courtney’s mother and I email each other?”
“i don't. Toray brought it to my attention. I took a statement from Tara, and said it was nothing.”
       “Why did she think it was anything in the first place?”
       “I don't know.”
      “Why not? You all are obviously looking for something specific. Everyone is not just suddenly listening to my conversations? They are being told to do so.”
      "Would you like to speak with the ombudsman?' Victoria was already halfway out her chair and had the received in her hand before she even finished her sentence.
       “She is on vacation,” I said.
       Victoria looked deflated as she dropped the receiver and sat back down. She was hoping the ombudsman could defuse the situation. She had to rely on Edna instead.
       “Is there anything we can do to make things better for you/' she asked.
       “You could stop spying on me,” I said. Neither one of them responded. After a long pause, I blurted out, “Why don't you pull this feeding tube and let me leave?”
       Victoria was genuinely taken aback. “I didn't know you wanted it out.”
       “I don't, but I don't think I can tolerate my treatment here.”
      “We don't want you to feel like a prisoner,” Victoria said.
    “Oh, I think my status is well below prisoner. You remember Caligula attacking me? That was Brock's doing. I haven't had one word of apology from her. But she has snapped that 'We're spending a lot of money on you.' What do you think of that?”
       “That doesn't sound very sympathetic,” Victoria said.
       It was a surprising answer. I had heard Victoria did not like Brock, but I still expected her to put up a unite front. I guess not. Of course, it really did not matter. Victoria would have been right in tune with Brock if she was in the office right now instead of vacationing across state. She started in on a maudlin line about us being the same age and she could not imagine being stuck in a nursing home even though, as a nurse, she is stuck in a nursing home. I did not want to hear it. I said to wait for Dr. Lilly to return from vacation before looking into the feeding tube's removal, and left.
       Let me clarify a few things. A nursing home is allowed to take written statements on conversations in a public area. It is a crap rule, but there it is. What a nursing home cannot do is sit on those statements without addressing whatever concerns they bring up. I figured this was an organized effort to build a case for throwing me out. That was later revealed to be the case, not only in a meeting with corporate reps, which I will recount soon, but a newbie CNA who told me a couple days after my meeting with Victoria and Edna Brock had let out a general call to watch what I said and did. The call came on the Monday after Brock had told me off over Courtney's visitation and around the time Brock had tried to convince Dr. Hiatt to violate doctor/patient confidentiality in order to manufacture suicidal idealizations and have me involuntarily committed. The first statement Victoria mentioned above, with Lesley and I talking about Ellen, occurred on that Monday. (It is still unclear whether the call to Dr. Hiatt occurred on Monday or Tuesday, for for disclosure.) Considering the email was a pint o interest, they were especially interested in anything related to the visitation matter.
       While I was meeting with Victoria, and shortly thereafter, Sonya was a busy at Oakhaven. She approached Marlie to change my healthcare plan. Chrystal whom I would meet for the first time in a few hours, wrote a statement regarding my aggressive behavior for Marlie to place in it. The main thrust was the written statements, Humpty Dumpty status update “threat,” and a photo of Garfield as an homage to Charlie Sheen's character in Platoon. Marlie looked up my Facebook page to have a look for herself. She told Sonya this was all just my sense of humor. Sonya practically yelled at her the corporate attorneys had interpreted it all as Chrystal said, so write it down. With that, Marlie wrote aggressive behavior and suicidal idealizations in my healthcare plan, even though the former was stupid and the latter was more than a year prior.
       You will never guess what corporate did next...

Wednesday, June 3, 2015

Who Watches the Watchers?

       I had to plot my next move after my less than pleasant encounters with Sonya. It was best to let the professionals handle things from here, so I planned to hand the matter back over to the ombudsman, Michelle. I was deeply lamenting this whole mess was unfolding over the holiday season. Because of this, I had not even gotten a face to face meeting with her. It felt like I was on my own here. Corporate/Oakhven must have shared the viewpoint. They kept coming at me relentlessly as though there would never be any consequences.
       Since Sonya was second banana at corporate, she was not likely to have informed anyone at Oakhaven how our meeting went. Brock was on vacation, too, so the Director of Nursing, Victoria, was playing substitute fr her role on top of her regular duties. So Oakhaven was not running at full speed during the holidays, either. But I needed to notify someone from Oakhaven I was going to report Sonya's lack of good faith in dealing with the issue of visitation. I did not see Victoria anywhere, but Edna was in her office. It was probably not wise to make my declaration to the witness to the events, but I did it anyway.
       I sat down in the same chair in front of her desk I had the previous afternoon. I told her I was going to report sonya for her dishonesty in dealing with me. I explained how I knew about the handbook rule and it was not a compromise and it was contrary to federal law regardless. Edna wrote it all down furiously, making me repeat it three times just to make certain. I asked Edna if she heard sonya claim the handbook rule was actually a compromise developed by brock. She told me she was not paying attention. Not paying attention to a conversation going on at her desk upon which she was specifically assigned to witness. So Edna was willing to lie to cover for corporate/oakhaven. It figures. No wonder she was the “go to” witness for any future encounters with me.
       There was not much else to do the rest of the day beyond sending off the email to Michelle explaining everything that had occurred the day before. At least, I thought I could sit and wait for Michelle to take over. There was no such luck. Oakhaven never quite sleept when it came to screwing me over. They were always up to something.
       I am going to continue protecting my source due to his/her continued connections to Oakhaven. Victoria subsequently interrogated every staff member she could think may have encountered me in the search for my informant. Considering victoria was heard to desperately say she had to find out how I discovered what I am about to tell you, She must have been under pressure from corporate to plug the leak. I had no sympathy for Victoria's plight.
       I was given a heads up to watch what I say and to whom I say it because Oakhaven was watching me. More specifically, staff members with whom I talked were being asked to write statements about what I said. I had a difficult time believing it, though it fit right in with Oakhaven's general unethical practices and mistretment of residents. I asked my informant for proof. She told me two CNA, Tara and Toray, had been asked to write what they had heard when I mentioned Courtney's mother and I emailed each other. I had one of my closest relationships with Tara. If this was true, she would tell me. I just had to wait until the morning to find out.
       Let me clarify  something here, because the issue of spying on my conversations is going to be a lasting one. I trust tara implicitly. She is the bluntly honest type. Both Toray and Victoria, who took the statements, will be dishonest to cover for themselves. So appreciate when the issue becomes murkier in the next blog entry, it is the fault of the latter two the truth was impossible to definitely ascertain.
       I did not slept much that night. I was wide awake a few minutes before seven AM when Tara walked passed my door to sing in for first shift. I asked her to come in, and then wanted to know if she had been asked to write a statement about my emailing with Courtney's mother. She confirmed she had.
       "You know I can't let this go?” I said.
     She would not get in trouble no matter what, but I hated dragging more people into this. Especially since oakhaven was vengeful over staff actions.
       “Yeah, I know,” Tara said.
        I hugged her, and then the war began.

Tuesday, June 2, 2015

First Email Exchange with Sonya

This email exchange took place over a period of about an hour and a half after our meeting. The cut and paste has arped the spacing of the entire post.  Please just go along with it.  Thanks.   I present it here because Sonya would later accuse me of being aggressive and badgering in our email conversation.  She presented hard copies of the emails she considered agressive and badgering to the ombudsman as proof of my bad behavior.  I will post those, too, when they are appropriate.  But curiously,  Sonya never handed these over to the ombudsman even though they actually were aggressive and badgering.  Perhaps Sonya did not want to explain why I accused her of  dishonesty in dealing with me in the matter of visitation.  I provided these  emails to the ombudsman myself.  It did not make Sonya happy.


Dear Sonya,

The agreement with the ombudsman was I should present my case for violation of my rights in writing and the response from corporate would also be in writing.  If I could have this compromise--as I recall, Courtney can ask permission to come visit and we will have a chaperon--in writing so it can be compared to the standard handbook rule on the matter. That way, you can demonstrate the honesty and integrity at which Wilson Senior Care uses in resolving its residents' grievances.  

If you cannot recall the details of the compromise versus the standard handbook rule, Edna heard it all. Or you can just ask Brock. I believe you said the compromise was a brilliant, out of thin air epiphany of hers.




I apologize because my intentions were to communicate effectively and offer reassurance.



Dear Sonya,

If you wish me to be reassurd of your duplicity, mission accomplished. I anxously await the opinion of the ombudsman.




Thanks. I will get this response to you.


It is difficult to believe we were engaged in the same conversation, is it not?

Monday, June 1, 2015

Rumors, Bargains, and Lies

       I walked into Paulette’s office Monday morning to inform her the letter was burning a hole on my hard drive ready to launch. The issue of how the letter was supposed to be delivered had never been addressed. I asked whether it should be printed, in which case I would need to either hook up to one or load the file onto a flash drive and find a computer with a printer, or email it, in which case, to whom all does the letter go? She asked how long the letter was. When I told her eighteen pages, she reacted nonplussed. Was he not surprised by the link?
       “Not really. I was expecting you to talk about everything we've ever done to you,” she said.
       Those were her exact words. I found her choice of words odd. It was almost like an admission of wrongdoing, the consequences of Oakhaven as resigned to face. Maybe I was reading too much into it. The atmosphere was a mix of both relief the letter was written and tension over what might happen next. I was not in the mood to over analyze.
       We settled on emailing the letter. I asked to whom I should send it and their addresses. Paulette grabbed a pen and legal pad to scribble it all down. Brock, Sonya, herself, Michelle the ombudsman, and Aysa (pronounced the same as Asia) the assist ombudsman. Keep in mind the names and email addresses were given to me by Paulette. This point will also b important later. A big part of me suspected Paulette included herself only to satisfy her sense of drama, but whatever. I took the page of yellow paper back to my room and emailed the letter to it intended recipients.
       For the record, I thought about including the letter in its entirety here. But I opted not to do that. These blog entries have already covered all the facts I covered in the letter. The only bonus you would receive is scores of cited federal statutes applied to those facts. Even the most zealous law student not want to read that. I wrote the analysis as impenetrable as possible to make my position more intimidating. I will include some other documents as we go along that will help illuminate matters rather than scare off possible challenges.
       I sent the letter off shortly before lunchtime. This was the first Monday after a Thursday Christmas, so I was not expecting to be given any quick response. My expectations turned out incorrect. Sonya came to my room at around three o'clock in the afternoon. Initially, I had high hopes. Sonya had been the one to undue as much damage as possible inflicted by the Caligula incident and the (first) attempt to forcibly place me in a mental institution. She seemed genuinely understanding and friendly even after I reported Oakhaven to DHEC. I thought things might work out for the best. Se asked if I would go with her to Edna the business manager's office to talk. She wanted a witness. I agreed, not thinking too much of the request for a witness.
       We settled into the office. Edna was in her chair behind her desk. Sonya and I turned the two chairs in front of the desk to face each other. She brought out a hard copy of the letter from a briefcase lying on the floor. She wanted confirmation I was declaring three incidents abusive: Brock snapping “Contrary to you belief, I don't break the law,' then storming out. Paulette throwing me out her office over dishonesty over who made the decision to have me involuntarily committed, and Kendra's "We're not here to baby you" comment when I requested the sitters be allowed back into my room rather than the hallway. I agreed those were abuses, but did not consider them as hot button a matter as visitation. Sonya's emphasis n these three issues was the first hint the letter had not been taken as intended. Sonya moved next to the matter of visitation. I then realized things definitely were not going well.
       Sonya held up the letter, turned to her side as though she was carefully studying it, and began to rave over Brock's comprise on visitation. Brock herself had called the compromise from corporate. But we have already established the compromise was the employee handbook's established rule on visit ion by fired employees. I not only objected to the handbook rule, I had spent eleven of eighteen pages arguing why it was unlawful. So Sonya did no know I had read the actual rule from the handbook even though I cited the handbook in the letter. Instead, she thought I would believe it was a compromise devised by Brock even though Brock said it was a compromise devised by corporate. Corporate probably meant Sonya, by the way. See, this is what happens when dishonest people do not communicate with each other.
       So here I am faced with a dilemma. Sonya has not actually read the letter. She is unaware I have read the handbook and therefore know what she is calling a compromise is the established rule Brock initially refused to follow. She does not realize I know what she is presenting to me as something special for my benefit is what I already had, nor does she understand the legal argument I made against it. Regardless of whether it was a rule or compromise, placing a chaperon on a resident's visitor violated federal law. Period. I opted to test a theory rather than point any of this out. When she turned back t look at me, I asked a question to see her reaction.
       “Is this compromise in accordance with federal law?”
      She immediately turned back t reading my letter, as though the answer was there. Well, it was, but her answer was incorrect. She nodded her head vigorously with a “mmm hmm” affirmative while never taking her eyes off the letter. It was interesting Sonya was a medical expert for the corporate legal team. Surely she ought be more skilled at convincingly lying than he was. But she could not look me in the eyes when lying. It was almost funny. In fact, I had a hard time not laughing when she began telling me the compromise was the best she could, corporate respected me highly, and I should not hesitate to bring up any other issues that may come up. All while doing anything and everything to keep from looking me in the eyes.
      I was becoming angry at the insult. Sonya expected me to just roll over because I was too ignorant to realize she was lying to me. But I opted to avoid confronting her about it now. Even though I had not yet spoken to Michelle, she was still in charge of the matter. If corporate/Oakhaven were not acting in good faith, I needed to let her handle it. But I needed to establish my objection to Sonya.
       “Well, I am not going to tolerate a chaperon during my visitations with Courtney,” I said while in the process of standing up and turning towards the door. 
       Sonya put her hand on my shoulder and gave me this sad, puppy dog look as she nodded head in understanding. The faux sympathy angered me even more. I had just told her I was not going to bother with visitation at all, and she could barely contain her happiness as she literally pushed me out the door. Her attitude was the last straw for me. There was no way I could let this stand.